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OFFICE

Mon-Fri 9:00AM - 5:00PM
201 South Roop Street,
Carson City, NV 89701
When
Thursday, May 8     9 AM - 12 PM
Where
Online Meeting - Webinar - N/A
N/A
N/A, NV 89701
P: 775-885-7475
Contact
HR Training
POOL/PACT
775-887-2240
hrtraining@poolpact.com
More Information

Registration will open 3/13/2025 @ 9am

Difficult conversations are an inevitable part of interacting with people in the workplace. How we choose to
engage or not engage in those conversations can determine important outcomes for conflicts, working
relationships, organizational growth, and personal satisfaction or stress levels. The purpose of this course is to
explore what makes some conversations so difficult and to provide the skills and confidence necessary to
engage in tough conversations effectively.
By the end of the course, participants will be able to:
• Comprehend the importance of some difficult conversations.
• Identify reasons why some conversations are more difficult than others.
• Prepare yourself for needed difficult conversations.
• Apply techniques to engage in effective difficult conversations.

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